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RMA Request Form

Welcome to our RMA request form. A RMA (Return to Merchant Authorization) number is required for all returns and exchanges. Please fill out the form below, and someone will get back to you within a day or two with instructions on how to return your otter bottle to us.

Please note that this form is for customers who purchased thier otterbottle(s) directly from Otterbottle Inc using our online store, and the origonal sales reciept that was emailed to you at the time of your purchase is required for any returns or exchanges. Otterbottles purchased in a retail store should be returned to the store they were purchased at.

Order Information

Please use the same information that you provided when ordering your Otterbottles. This will help us locate your order more quickly.

Date of Purchase: *
Order Number: *

Customer Information

Please use the same information that you provided when ordering your Otterbottles. This will help us locate your order more quickly.

Your First Name: *
Your Last Name: *
Company Name:
Your Email:: *
Phone Number: *
Address: *
City: *
Province: *
Postal Code: *

Why are you returning your otter bottle?

I have read and understand Otterbottle Inc's return policy.

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