|
What are the bottles made of?
Otterbottles are 100% 18/8 stainless steel inside and out. No BPA, no aluminum, no lining. They are one-wall steel. They are meant to hold water/cold beverages only.
Where are the bottles manufactured?
Otterbottles are manufactured in China. Otterbottle insures quality by performing regular metal testing and lead testing on the exterior paint. In 2007, 47% of the world's steel came from China. As such, the economics for sourcing steel and producing the bottles there is better than anywhere else. To our knowledge (and after extensive research) there are no stainless steel water bottles being produced in North America. In all of our research all stainless steel bottles are being manufactured in China (including Klean Kanteen and Sigg stainless steel)
Is my Otterbottle dishwasher safe?
Otterbottles are completely dishwasher safe. We do not recommend putting the lids in dishwasher as they are a #5 plastic. Over time, the plastic can start to warp.
What is the lid made of?
The lids are made of #5 PP plastic.
Should I be concerned about the paint on the outside?
OBI performs routine paint testing to insure there is no lead in the paint on the exterior.
My bottle has a defect, what do I do?
We are striving to create a superior product. If you have any issues with your bottle, please return it to the store of purchase for a full refund within 1 month of purchase. We are happy to return manufacturer defects. Dropping, freezing and any other damage caused to your Otterbottle is not considered a manufacturer defect and as such it can not be returned.
If you have more questions for Otterbottle, please contact us at info@otterbottle.ca.
|
